1. Introduction
ShrinathJi Astrology (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website and services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us directly, such as:
- Name: Your full name.
- Email Address: Your email address used for communication and account creation.
- Phone Number: Your contact number for scheduling appointments or providing additional information.
- Date of Birth: Required for creating your astrological birth chart.
- Time of Birth: Essential for astrological calculations.
- Place of Birth: Used to determine the geographical coordinates of your birth for accurate astrological readings.
- Payment Information: Collected only for purchases of consultations or courses and is processed securely through our third-party payment processors (clearly state which payment processors you use, e.g., Stripe, PayPal).
2.2 Non-Personal Information
We may automatically collect non-personal information through your use of our website, such as:
- Device Information: Including your IP address, browser type, operating system, and referring website.
- Usage Data: Such as pages visited, links clicked, and time spent on our website.
- Cookies: Small data files that are stored on your computer or device.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services:
- Creating and analyzing your birth chart.
- Scheduling appointments for consultations.
- Processing payments for our services and courses.
- Communicating with you regarding your appointments or courses.
- Responding to your inquiries and providing support.
- To Personalize Your Experience:
- To remember your preferences and personalize your user experience.
- To recommend services or courses that might be of interest to you.
- To Analyze and Improve Our Website:
- To understand how our website is used and improve its content and functionality.
- For Marketing Purposes:
- To send you promotional emails about new services, special offers, or other information we think may be of interest to you (ensure compliance with relevant anti-spam laws and provide opt-out mechanisms).
4. Disclosure of Your Information
We may disclose your personal information in the following limited circumstances:
- With Your Consent: We will share your information with third parties only if you have given us your express consent.
- Service Providers: To trusted third-party service providers who assist us in operating our website, processing payments, or providing customer support (ensure you list any third-party processors, such as payment processors or email marketing services).
- Legal Requirements: To comply with legal obligations, court orders, or government requests.
- To Protect Our Rights: To protect our rights, property, or safety, or those of our clients or others.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is 100% secure.
6. Your Privacy Rights
You have the right to:
- Access: Request access to your personal information.
- Rectification: Request the correction or updating of your information.
- Erasure: Request the deletion of your personal information (consider legal or contractual limitations to erasure).
- Restriction: Request restrictions on the processing of your information.
- Objection: Object to the processing of your information for direct marketing purposes.
7. Children’s Privacy
Our website and services are not intended for use by children under the age of 18.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +91 89659 90007